Pricing & Contracts
- How much is the fee?
- Do you have an Enterprise Plan?
- Do I need to pay a copyright fee to the copyright organization?
- Can I pause my subscription?
- Can I contract for multiple devices from the website?
- How much is the initial cost?
Free Trial
- BGMC Station Start Guide — From Sign-Up to Playing Music
- Can I play background music at a store during a free trial?
- How long is the free trial period?
- What happens after the free trial ends?
- How to Apply for a Free Trial of BGMC Station
- Is there any difference between available music during free trial and paid membership?
Payment
- Can I change from a 1-month plan to an annual plan?
- I want to change my email address for receiving "Credit Card Billing Notification"
- I got the email titled "Payment Failed"
- Can I check the payment history?
- I want to change my credit card to make payment
- Is it possible to receive an invoice?
Music
- What kind of music can we play?
- Can I use songs from J-POP Music BGM channel?
- Are advertisements played while music is playing?
- How many tracks are available?
- Is the music library updated?
- How long is the music playing time?
Settings
- Can I play music from smartphones or tablets?
- What equipment do I need for BGMC Station?
- Can I play on multiple terminals at the same time in one account?
- BGMC Station Official Apps Guide
- Can I use BGMC Station on Amazon Fire TV?
- Can I use BGMC Station on Google TV / Android TV?
Features
- How do I use the Favorites feature?
- Useful Tips — Getting More Out of BGMC Station
- I want background playback.
- Can I select and play multiple playlists together?
- Is there a timer function?
- Can I change the volume?
Troubleshooting
- What to do when the app won't start or shows a black screen
- Changing or recovering your registered email address
- What to do when no sound is playing
- A message says "Free trial has ended" even though I have paid
- A message says "Playback device limit reached"
- I want to reissue invoices and receipts.
Copyright
- Can I use BGMC Station music as background music in YouTube videos?
- Can I use music from YouTube at a store?
- Is it okay to put the music in videos or play them on the radio?
- Where is BGMC Station available?
- Can I stream Background music at a retail store?
- Can I use a music distribution service such as Spotify at a store?
Others
- About Purchasing Sheet Music
- Guidelines for Linking to BGMC Station
- Using BGMC Station in Medical Facilities
- Is it possible to use this background music at the hotel?
- Is it possible to use this background music at the office?
- Is it possible to use this background music at the Wedding Hall?