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[Resolved] Background Playback Issues on Android 16

[Updated on September 23, 2025]
With the recent app update (version 1.12.1), we have implemented a fix to mitigate the frequency of this issue. While we have confirmed improvements in many cases, if you continue to experience this problem, please contact our support team.

Thank you for choosing BGMC Station for your business music needs.

Thank you for choosing BGMC Station for your business music needs.

We have identified an issue with Android 16, which was released for Pixel smartphones on June 11, 2025, where the BGMC Station app stops playing music during background playback.

This issue may cause interruptions to your store's background music, potentially affecting your customers' experience. Our technical team is actively working to identify the root cause and develop a solution, though we expect the fix will require some time to complete.

Until the issue is resolved, we recommend the following:

  • Please temporarily avoid updating to Android 16
  • If you have already updated to Android 16, please try using our web browser version at https://bgmc-station.com/en/

Next Steps

We will notify you as soon as the updated app version is ready for release. We will also keep you informed of our progress throughout the resolution process.

We sincerely apologize for any inconvenience this may cause. We remain committed to delivering the high-quality music experience your business deserves, and we appreciate your understanding and patience during this time.

If you have any questions or need assistance, please don't hesitate to contact our support team.